AI & Analytics
Operationalising AI and analytics
to deliver measurable business outcomes
Our AI & Analytics practice helps organisations turn data and models into repeatable outcomes — from actionable analytics and ML pipelines to agentic systems that scale decision-making across the business.
Organisations adopting AI face familiar, persistent barriers: messy and siloed data, fragile experimentation pipelines, unclear ownership for models in production, and weak monitoring and governance. Too often prototypes never reach users or fail to deliver measurable impact because the engineering and operational practices needed to scale are missing.
We solve this by combining product-led engineering, MLOps and domain expertise to make AI reliable and repeatable. Our teams deliver production-grade data platforms, model pipelines, agentic assistants and monitoring that tie models to outcomes — enabling organisations to deploy, operate and govern AI with confidence.
what we do
Challenges we solve
We build the platforms, pipelines and practices to turn data into repeatable business outcomes: reliable analytics, responsible AI and specialised growth analytics for healthcare programmes such as Medicare Advantage.
Analytics
Build scalable analytics platforms, ETL pipelines and reporting layers that deliver reliable, decision-grade insight across the organisation.
Artificial Intelligence
Prototype and productionise ML models and agentic systems with MLOps, monitoring, explainability and governance to ensure safe, auditable AI in production.
Agentic Systems & Conversational AI
Design and deploy agentic assistants and conversational agents that automate tasks, augment knowledge workers and integrate with existing workflows to increase productivity.
Computer Vision & Sensor Analytics
Apply CV and edge analytics to industrial, retail and healthcare use-cases — from defect detection to patient monitoring — with careful attention to data quality and deployment constraints.
Personalisation & Recommendation Engines
Build recommendation systems and personalisation stacks that drive engagement and conversion while measuring uplift with rigorous experimentation frameworks.
how we help clients
Assess execution readiness
We help organizations assess their readiness to drive systematic execution and change in transformations using our proprietary benchmarking tool. We assess across ten elements we have found to be essential to sustaining impact in transformation work, which we call the Impact Essentials. This process helps identify gaps in execution capabilities and we then work with organizations to define a tailored roadmap for managing change and sustaining impact.
Upskill execution capabilities
Our implementation experts bring decades of industry experience and a track record of driving change in complex organizations. They are supported with a world-class implementation toolkit, leveraging Impact Essentials and the best of McKinsey's tools and assets for implementation. These exceptional change leaders coach clients, conduct virtual and on-site observations, rollout performance management tools, and build capabilities that enable a step change in performance.
Navigate transition and recovery
We are helping clients ramp up operations safely. Using our Safe Transition and Recovery teams (START) offering, we combine on-the-ground and remote support from our implementation consultants to help clients navigate the pandemic to transition safely and chart their path to recovery.
Case Studies
See more case studies
MVPs That Don’t Collapse at Series A: The Hidden Architecture Decisions Investors Notice
GTM Strategy Execution: Repositioning a B2B SaaS company and generating 200+ qualified leads in the first quarter
Our approach
We help our clients achieve impact from strategy through implementation.
Our core belief is that a transformation needs different types of expertise depending on where an organization is in the process. We bring people together with different and complementary profiles over the course of any transformation with the continuity of a core client service team, as shown in the conceptual graphic below
Diagnose with execution assessment
Our implementation experts work together with our capability and industry experts to diagnose an organization's current state and evaluate their readiness to execute a strategy. This diagnosis includes an assessment of gaps in the capabilities and skills required to achieve transformational change.
Design with bottom-up planning
Our team of experts work together to design a transformation or initiative portfolio and implementation plan, with implementation experts ensuring the plan is built with execution in mind. This includes working with capability building experts to design needed learning journeys and leadership facilitators to align the top team on the organization's goals.
Implement and sustain
Our implementation experts partner with clients to drive and sustain execution, ensuring change lasts long after we're gone. We often redeploy the execution assessment to resolve obstacles to impact. Our capability building experts and leadership facilitators deliver blended learning journeys to build the skills required to sustain the change, working shoulder-to-shoulder with our clients.
Work with Cyntheion
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